Privacy Policy
How we collect, use and protect your personal data.
Last updated: 7 November 2026
1. Who we are
This website, asedcenteruk.online, is operated by Ased Center UK (“we”, “us”, “our”). We are the data controller for personal data collected through this website and our telephone service. You can contact us at info@asedcenteruk.online or on 0330 520 4195.
2. Information we collect
- Information you give us: your name, email address, phone number and details of your enquiry when you call us or use our contact form.
- Call information: the number you call from, call date, time and duration. Calls may be recorded for training, quality and compliance purposes.
- Technical information: IP address, browser type, device information and pages visited, collected through essential cookies and server logs.
- Cookies: see our Cookie Policy.
We do not ask for or store payment card details, bank details, account passwords or one-time passcodes.
3. How and why we use your information
- To answer your enquiry and provide guidance (lawful basis: legitimate interests and steps prior to a contract at your request).
- To improve our website and service (legitimate interests).
- To comply with legal obligations, such as record keeping and responding to complaints (legal obligation).
- To send marketing, only where you have given consent, which you can withdraw at any time (consent).
4. Sharing your information
We do not sell your personal data. We may share it with trusted service providers who help us run our business (such as website hosting, email and telephony providers), under contracts that require them to protect it. If you ask us to refer you to a provider or retailer, we will share only the details needed, with your agreement. We may disclose information where required by law.
5. International transfers
Where any service provider processes data outside the UK, we make sure appropriate safeguards are in place, such as UK adequacy regulations or the International Data Transfer Agreement.
6. How long we keep data
Enquiry records are kept for up to 24 months. Call recordings are kept for up to 6 months unless needed to handle a complaint. Records needed for legal reasons are kept as long as the law requires.
7. Your rights
Under UK GDPR you have the right to access your data, have it corrected or erased, restrict or object to processing, data portability, and to withdraw consent at any time. To exercise these rights, email info@asedcenteruk.online. We will respond within one month.
8. Security
This website uses HTTPS encryption, and we apply appropriate technical and organisational measures to protect your data.
9. Complaints to the regulator
If you are unhappy with how we handle your data, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113. We'd appreciate the chance to resolve your concern first.
10. Changes
We may update this policy. The latest version will always be on this page.